Reasonable Accommodations 2023 – Including HUD’s New Guidance

Date: April 12, 2023
Time: 01:00 PM ET
Duration: 60 Minutes
Speaker: Paul Flogstad



In many requests for reasonable accommodation, one must verify non-observable disabilities. It is important to know when or if a verification is necessary. We will do a review of the protected classes and when a reasonable accommodation is necessary. There are nuances to the request for accommodations.

We will discuss the difference between reasonable accommodations and reasonable modifications. Either type of accommodation will require a verification. If needed, we will discuss how to verify either type.

Also will discuss HUD’s new ruling on verification of service or assistance animals. One must understand the differences in verification for service or assistance animals.

We will cover the verification forms themselves. What information is required, how is it transmitted, who should sign the form and how log is it good for.


Session Highlights:

  • Discussed will be a review of the protected classes.
  • Time frames for decision on reasonable accommodation requests
  • Difference between service and assistance animals
  • What questions may be asked about disability
  • Definition of disability when concerning accommodation
  • Online animal verifications


Who should attend?

  • Property Managers
  • Property owners
  • Leasing agents
  • Builders
  • Developers
  • Realtors
  • Housing Authorities


Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.

Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.